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How to get help

This is how you contact us if you are in need of help or are a social worker looking for material aid.

Social workers and Maternal and Child Health nurses...

If you are a health professional or work for a social service agency and would like to find out more about our service please read our Collection Policy and contact us using this email address request@stkildamums.org. Our service is provided free of charge and there are no assessment criteria.

If you are a parent that needs help…

St Kilda Mums supports children and parents experiencing hardship. We provide material aid in practical partnership with maternal child health nurses and social service agencies. All donations go directly to the families that they support, and each item to someone who specifically needs it.

We do not support individuals or families directly. If you are expecting a baby or need help now you can ask your social worker or maternal child health nurse to contact us on your behalf by email request@stkildamums.org. If you do not have a social worker you can contact Child FIRST to have your needs assessed. 

Child FIRST is a free service. You need to complete a Child FIRST assessment where they will explore your parenting capacity and needs. This does not guarantee that a case manager will be allocated to you, if they assess alternative community supports can be put in place. For more information please see this website.

The Maternal & Child Health Line is available 24 hours a day, 7 days a week. The number is 13 22 29. 

How to contact us

As St Kilda Mums is run by volunteers and we work on mum time, we ask that you please contact us by email.

​FAQs

Find the answers to some of the most frequently asked questions here.

How to get help

This is how you contact us if you are in need of help or are a social worker looking for material aid.

Emergency contacts

If you or your children are at risk and need immediate help here are some numbers for you to call.

Sister organisations

St Kilda Mums is proud to have helped other groups with shared values to establish a similar service in their part of the world.

​Spread the Word

We need your help to let people know that they can recycle their baby gear.