How to get helpThis is how you contact us if you are in need of help or are a social worker looking for material aid.
Social workers and Maternal and Child Health nurses...
If you are a health professional or work for a social service agency and would like to find out more about our service, please read our Collection Policy and contact us using this email address firstname.lastname@example.org. Our service is provided free of charge and there are no assessment criteria.
If you are a parent who needs help…
St Kilda Mums supports children and parents experiencing hardship. We provide material aid in practical partnership with maternal child health nurses and social service agencies. All donations go directly to the families that they support, and each item to someone who specifically needs it.
We do not support individuals or families directly. If you are expecting a baby or need help now you can ask your social worker or maternal child health nurse to contact us on your behalf by email email@example.com. If you do not have a social worker you can contact Child FIRST to have your needs assessed.
Child FIRST is a free service. You need to complete a Child FIRST assessment where they will explore your parenting capacity and needs. This does not guarantee that a case manager will be allocated to you if they assess alternative community supports can be put in place. For more information please see this website.
The Maternal & Child Health Line is available 24 hours a day, 7 days a week. The number is 13 22 29.