Find the answers to some of the most frequently asked questions here.

Where are you located? St Kilda Mums is volunteer powered from our warehouse in St Kilda, with some volunteers providing a drop off point in various suburbs at their own homes. We aim for regular drop off times at the warehouse each week but these can sometimes change according to volunteer availability and school holidays. Please check out opening times here.

Can I just show up at the warehouse? We like to be ready for your visit and ensure that you don’t make a trip unnecessarily. For that reason we ask that you email us with a list of the things you would like to donate. It helps if you have read our website first for a list of things we can and can’t re-home. We can then confirm days and times. We are happy to work with you to find a time that best suits you.

Do you pickup? We rely on our network bringing their donations to us, however if you are unable to deliver please email us and we may be able to organise something. It depends on what you have to offer, where you live and the availability of volunteers.

What about safety standards? The following equipment and furniture that we rehome have mandatory safety standards: prams, strollers, cots, portacots (travel cots), and car restraints. For change tables, highchairs, bouncers, mattresses, baby carriers and bassinets we check for safety features based on voluntary standards and experts recommendations. You may like to use this checklist to ensure your donation meets current safety standards. If you are unsure please email us a photo and description

Would you have any use for used breastfeeding bras at all? We recommend that you contact Uplift Bras. For many Third World women a bra is unobtainable and unaffordable. Uplift Bras collects new and second hand bras and sends them to places like Fiji and Papua New Guinea.

Do I need to clean my pram or highchair before donating it to you? In short – yes please! St Kilda Mums is volunteer powered, mostly mums working on mum time, so if you don’t clean it – someone else has to find time to do so. If you are unsure where to start or how to go about it, please just email us – our volunteers have a wealth of knowledge to share. 

I have a lounge suite/adult clothing/a kitchen sink I would like to donate, is that something you need? We try and focus on the essential needs of babies and young children. We recommend the following.

How can you let me know if you have a particular need? If we have to do a call out for specific items we post these on Facebook and Twitter.

Can you accept cash donations? St Kilda Mums has been endorsed by the ATO as a Deductible Gift Recipient. This means that if you donate money to St Kilda Mums, any donation over $2 is tax deductible and you will receive a receipt to reflect this. Click here to go to the donate page of our website.

What will you do with cash donations? We ensure that every quality donation we receive can be rehomed by making it safe and complete. For example we can take a donation of a cot, check that it meet safety standards, buy a brand new mattress, and rehome with a beautiful bundle of pre-loved clothing and bedding. We also need money to buy spare parts for items like prams and highchairs so they meet the latest safety recommendations.  

Just wondering what number to call when I see prams, cots, change tables etc out on the nature strip? If you find a great pram or highchair in the hard rubbish, please email us or post a picture in our Facebook page and we might be able to organise a volunteer to pick up. Please do check them carefully however, as often there is a very good reason why an item is discarded but it may not be easy to spot. We cannot rehome car restraints from hard rubbish because is crucial for safety that the carseat hasn't been involved in an accident and often they would look fine but be structurally compromised.