Find the answers to some of the most frequently asked questions here.
Where are you located?
2-4 Vale Street, St Kilda
When are you open?
Please check our opening times here.
Can I just show up at the warehouse?
We like to be ready for your visit and ensure that you don’t make a trip unnecessarily.
Do you pickup?
We rely on our supporters bringing their donations to us, however if you are unable to deliver there are other options. It depends on what you wish to donate, where you live and the availability of volunteers.
What about safety standards?
Many items have mandatory safety standards. We check for safety features based on both the standards and expert recommendations. If you are unsure if your items meet the latest safety standard, please email us a photo and a description.
Would you have any use for used breastfeeding bras at all?
No, we do not rehome preloved bras or any adult clothing.
Do I need to clean my pram or highchair before donating it to you?
In short – yes please! St Kilda Mums is volunteer-powered, so if you don’t clean it – someone else has to find time to do so. Please see this helpful blog post.
I have a lounge suite/adult clothing/a kitchen sink I would like to donate, is that something you need?
We try and focus on the essential needs of babies and young children. We recommend the following.
How do I find out what is most needed?
Can you accept cash donations?
St Kilda Mums has been endorsed by the ATO as a Deductible Gift Recipient. This means that if you donate money to St Kilda Mums, any donation over $2 is tax deductible and you will receive a receipt to reflect this. Click here to make a donation online
What will you do with cash donations?
We ensure that every quality donation we receive can be rehomed by making it safe and complete. For example we can take a donation of a cot, check that it meet safety standards, buy a brand new mattress, and rehome with a beautiful bundle of pre-loved clothing and bedding. We also need money to buy spare parts for items like prams and highchairs so they meet the latest safety recommendations.
Just wondering what number to call when I see prams, cots, change tables etc out on the nature strip?
If you find a great pram or highchair in the hard rubbish, please email us or post a picture in our Facebook page and we might be able to organise a volunteer to pick up. Please do check them carefully however, as often there is a very good reason why an item is discarded but it may not be easy to spot. We cannot rehome car restraints from hard rubbish because it is crucial for safety that the car seat hasn't been involved in an accident and often they would look fine but may be structurally compromised.